1. About This Privacy Policy 

We are completely committed to the protection of the privacy of our website visitors and telephone customers, this privacy policy has been created to document how information is collected and how it is used. By accessing our website you are agreeing to the terms of this privacy policy.

This privacy policy was created and is maintained by: -

Southend Equestrian
Equitacion Pura Raza UK
Henley on Thames
Off Drovers Lane
Oxfordshire
RG9 6JJ  

Website: http://www.andalusianhorsedirect.com
Tel: +44 07876616361
Fax: +44 01246 811434

2. Personal Information 

This part of the document shows how personal information is collected and used.

To fulfil an order over the internet or telephone it is necessary for us to collect your personal information including but not limited to name, company name, address, post code, telephone number, fax number and email address.

Upon placing an order on-line it is also necessary for us to collect your payment details, including but not limited to name on card, card number, start date, expiry date, card type and issue number. This information is never stored and is sent to our third party payment processor who then transfer the funds from your credit/debit card into our bank account.

Upon placing an order by telephone it is necessary for us to collect your payment details as above, this information is entered directly into our 'Card Holder Not Present' payment system which will process your order, these payment details are also never stored by us.

3. Accuracy of Collected Data 

Information collected upon registering an account can be rectified at any time by logging into your account, if you wish to completely remove your account please contact us.

4. Security 

Although no technology can be fully secure, we take appropriate steps to secure all data entered by our users. All pages which allow a user to enter sensitive information such as payment details are encrypted to the industry standard level by our third party payment processor.

5. Disclosure 

We will not publish, give, sell or rent your information to anyone. However, we reserve the right to disclose user information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with us, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe that the law requires it.

6. Visitor Identification 

Upon browsing to the website, information will be stored on your computer in a cookie, a cookie is a small text file which websites use to store information on the users computer.

Information stored about you includes but is not limited to: -

Shopping cart information
Phrases and keywords
Visit duration
Pages viewed
Operating system
Web browser
Referral URL

This information is used for us to understand the technologies used by our visitors to further improve the website.

7. Changes to Privacy Policy 

This policy was last updated on the 19th November 2011. We may change this privacy policy at any time and without notice.

Dawn West (Birks)